Frequently Asked Questions
Everything you need to know about your Kissy Kissy favorites.
How do I know which size to order for my baby?
We provide a detailed size chart on every product page. Since we use high-quality Peruvian Pima cotton that may have slight natural shrinkage, we generally recommend sizing up if your little one is between sizes.
What is the standard shipping timeframe?
Standard orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery times vary by destination.
What is your return policy?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that items marked as 'Final Sale' cannot be returned or exchanged.
Why do you use Pima cotton for your garments?
Peruvian Pima cotton is prized for its exceptional softness, durability, and hypoallergenic properties. It is gentle on a baby's sensitive skin and becomes even softer with every wash.
How should I care for my Kissy Kissy clothing?
To maintain the quality of the fabric, we recommend machine washing on a cold, gentle cycle and tumble drying on low heat. Avoid bleach and harsh detergents to preserve the delicate fibers.
Do you offer gift wrapping services?
Yes, we offer beautiful gift packaging options at checkout, including a personalized note, making our collections the perfect choice for baby showers and new arrivals.